Do customers have to be home for the first appointment?

• A. Yes, You Must Be Home For The First Treatment
• B. You Must Be Home For Every Treatment
• C. You Do Not Need To Be Home After The First Treatment
• D. You Must Stay Outside During The Treatment

Answer: (C)

The idea being tested is how access and presence are handled for pest-control visits. After the first treatment, you do not need to be home for future visits if access is arranged in advance. Once the initial appointment establishes entry and the treatment plan, the technician can complete subsequent visits with you away, using a pre-set access method (like a key, lockbox, or agreed-upon instructions) or perform exterior work as needed. This flexibility is what makes ongoing service convenient for busy schedules. The other options are too restrictive: requiring you to be home for every visit isn’t necessary, and staying outside during treatment isn’t required since entry and treatment can be managed through the agreed access plan.